Shipping policy
Shipping Policy
At Eucalyra, we are committed to delivering your order safely and efficiently across United states.
Order Processing
- Orders are processed within 1–3 business days after payment has been confirmed.
- Orders are processed Monday to Friday, excluding public holidays.
Shipping Time
- Standard Shipping (US): 8-14business days
- Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or peak holiday periods.
Shipping Costs
- Free Standard Shipping is available on all orders across United states .
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.
Delays
While we strive to deliver all orders on time, occasional delays may occur due to customs clearance, courier disruptions, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are unable to take responsibility for delays or lost parcels caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us within 5 days of the expected delivery date. Our support team will investigate the issue and work towards a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support.eucalyra@gmail.com